Oct 10, 2019 5. Update the App. Any app is prone to have bugs. The same is the case with the Messages app. Many times, the issue is in the app itself. Google developers are quick to. In this guide, we will be using Android Manager for Mac to fix this issue. Android Assistant for Mac is a cool app to manage Android device on a computer. It makes file transfer pretty easily between Android and Mac computer. You can backup contacts, text messages, photos, music as well as other content with this app in a few clicks.
Several users have reported that they are unable to send and /or receive text messages and iMessages on Mac. This article explains how you can troubleshoot this issue.
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Users report that when they attempt to send a message, they see a little red exclamation mark symbol next to my message, and they cannot resent it.
Using the Messages app on the Mac, you can easily send and/or receive SMS text messages (normal text messages) and iMessages (Apple’s messaging service).
If you are having this issue as well (not sending or not receiving), here is how you can fix it:
1- Force quit Messages app and then reopen it. To do this, choose Force Quit from the Apple menu () in the upper-left corner of your screen.And then select Messages and click Force Quit. The re-open the Messages app.
2- Restart your Mac. Simply click the Apple menu and select Restart.
3- Sign out and then sign back in. Open Messages, then select Messages and Preferences from the Menu bar. The click Sign out. Then open the Messages app and sign in with your Apple ID.
4- Open the Messages preferences window and select the Accounts tab (Messages > Preferences), select iMessage (left list), make sure that the checkbox “Enable this account” is checked, if not checked, check the box.
5- Make sure that your Mac is connected to the Internet. Try to load a web site to check your Internet connection. If you do not have an Internet connection, you may try some basic troubleshooting tips like restarting your Mac, Router, Wi-Fi spot etc.
6- Your problem may be because of your date and time settings. Lets resolve this. Click Apple menu > System Preferences > and then Date & Time; select the Time Zone tab and the “Set date and time automatically” checkbox, if it is already selected, unselect and wait a few seconds and reselect again. You may need to enter the admin password if the checkbox is dimmed.
7- On your Mac, Messages > Preferences > Accounts > iMessages Account; and on your iOS device, iPhone or iPad > Settings > Messages > Send and Receive the account should be same.
8- The issue may be because of Keychain problem. Here is how you can resolve this issue:
- Launch Keychain Access (Launchpad > Keychain Access) then click File and Lock Keychain “Login” and then again go to File > Unlock Keychain “Login”, enter your admin password when you are asked. This will rebuild your Keychain Access which may fix this problem.
If you are still having this problem, please contact Apple support.
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Is the Messages app crashing or freezing unexpectedly on your Mac? There’s nothing more annoying than having the Messages app crash on you when you are sending messages. Sometimes you may receive “an unexpected error message” or “an internal Messages error occured”. This problem is important because it will prevent you from sending or receiving messages on your Mac. This article includes a few fixes that have helped other Mac users resolve their crashing Messages app problem.
Here is what you can do when the Messages app on your Mac isn’t responding as it should.
Please after each of the following steps, restart the computer and test.
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1-Restart your Mac. You can do so by going to Apple menu > Restart
2-If the Messages app is unresponsive, force quit the app. You can do so by choosing Apple menu > Force Quit and select the Messages app. Please note that you may lose some some recent messages.
Apps that prevent mac from sleeping. 3-On your Mac, sign out and restart your Mac and then sign in. Here is how:
- Open the Messages app
- From the Menu, select Messages and Preferences
- Click the iMessage tab
- Click the Settings tab
- And click Sign Out
- Then restart your Mac
- And now sign in.
4–Restart your Mac in Safe Mode to isolate the problem. Check to see if this problem occur in Safe Mode.
5-Check for updates. On your Mac, click System Preferences > Software Update.
![My Messages App On Mac Isn My Messages App On Mac Isn](/uploads/1/3/3/2/133276620/283417403.png)
6-If you are still having problem, try restoring the Messages app to its default settings. Please note that this means this you will lose all of your current settings and messages. Here is how:
- Close the Messages app, force quit if necessary
- Launch the Terminal app (Applications > Utilities > Terminal)
- Enter the following command and hit enter
- find ~/Library/Preferences -name “*iChat*” -delete
- The command above will delete the plist files
- Now enter the following command and hit enter
- rm -rf ~/Library/Caches/com.apple.Messages
- The command above will delete the cache files
- And now enter the following command and hit enter
- rm -rf ~/Library/Messages
- This will remove the chat database
- Restart your Mac
7-On your Mac, open the Finder menu and hold down the Option key and select Go > Library then find the following files and items and move them to the Trash:
Containers/com.apple.corerecents.recentsd
Caches/com.apple.Messages
Caches/com.apple.imfoundation.IMRemoteURLConnectionAgent
Containers/com.apple.iChat/Data/Library/Caches
Containers/com.apple.soagent
IdentityServices
Caches/com.apple.Messages
Caches/com.apple.imfoundation.IMRemoteURLConnectionAgent
Containers/com.apple.iChat/Data/Library/Caches
Containers/com.apple.soagent
IdentityServices
Note: some of them may not exist.
My Messages App On Mac Isn't Responding Computer
Then restart your Mac and test, if you are still having issues:
Go to the Library folder again and open the Preferences folder and find the following items beginning with one of the following strings:
com.apple.iChat
com.apple.ids
com.apple.imdsmsrecordstore
com.apple.imessage
com.apple.imservice
com.apple.ids
com.apple.imdsmsrecordstore
com.apple.imessage
com.apple.imservice
Move them all to your desktop. And restart your Mac. If your Messages app is working, put these item back one by one. And after each test.
If you are still having issues, you may want to contact Apple support.
My Messages App On Mac Isn't Responding Iphone
See also: Messages Read Receipts Not Working, Fix